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The CS Academy Newsletter
This newsletter explores the evolution of client support into a growth engine. We aim to provide you with the most relevant and insightful content in this field. In our future editions, you can expect in-depth articles, insightful case studies, expert interviews, and the latest trends in Customer Success. We will also share unique features and tools to help you stay ahead in your CS journey.
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Customer Success - the evolution from client support to a growth engine
If you ask Wikipedia today, here is what you get: "Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and...
Nov 10, 2024
